Cultural Intelligence: A Critical Coaching Skill Set

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September 17, 2014

“As coaches we ‘Dance In the Moment’, but what happens when we prefer our movements to be like a ballet or waltz and a client prefers a salsa or dabke; and we don’t even recognize their steps?”

Cultural intelligence (CI) and cultural dexterity are key coaching skills for working with our 21st century clients. CI is the capability to engage effectively in a variety of cultural contexts. CI goes beyond national, ethnic, gender and generational values. In reality, we are all diverse in multidimensional ways.  

This interactive session will move the conversation from outcomes of the 2014 ACTO conference toward actionable steps and resources that coach training organizations can take to begin to incorporate cultural competency into their programs.

Registrants will receive a brief pre-session assignment to enhance their webinar experience.

The webinar will cover the following topics

  1. Cultural Intelligence in Coaching: Cultural Dexterity Model™ – The stages of cultural intelligence mastery – CULTURES™ Coaching Framework – a GPS
  2. Connecting Cultural Intelligence with the ICF Core Competencies: An overview and with deeper look at 3 key competencies
  3. Starting to Off on the Right Foot: A sample discovery session
  4. Recruiting Multicultural Students: A brief discussion
  5. Resources Available to ACTO
  6. Additional Q & A

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Murray A. Mann, CCMC, CELDC, CPBS, CSBA, CCM

Murray_A._Mann_Headshot_-1At the age of 12, Murray fought to participate in the 1963 Civil Rights March on Washington. Thus began his journey as champion, catalyst and award-winning thought leader on cultural intelligence, diversity & inclusion and human resource management.

Murray is President of ICF Chicago, a member of ICF’s Cultural Competency Advisory Team, launching one of the first Diversity & Inclusion Pilot Projects, and serves on the Midwest Regional Advisory Council. He has presented on cultural intelligence at the ICF Cultural Competency in Coaching Community of Practice, Midwest Regional Conference and to local ICF chapters. He has consulted to and presented at the Human Resources Certification Institute – Innovate, Society of Human Resource Management, Forum on Workplace Inclusion, corporations, multicultural professional associations and universities.

Murray co-founded Global Diversity Solutions Group LLC to create innovative, systemic and sustainable organizational change that drives high performing inclusive workplaces. Additionally, GDSG’s groundbreaking work on cultural intelligence and multicultural career management has assisted hundreds of organizations and thousands of individuals in achieving their goals.

Murray co-authored Barron’s The Complete Job Search Guide for Latinos, published over 100 articles and has been featured in national media.

“Emotional Intelligence + Coach Intelligence + Cultural Intelligence = Cultural Dexterity”